At Trans-Tel we have a history of customer excellence. From leadership that listens to expert crews that understand the challenges in the field, we pave the way for excellent relationships with our customers. Our four core values, or the Trans-Tel Way, have guided our company continuously. Learn what these core values are and how we use them to serve our customers.
What is the Trans-Tel Way?
The Trans-Tel Way consists of our four core values: on time, under budget, in compliance, and customer excellence.
- On Time – Our corporate culture values a high-performance work environment. It is our expectation that employees maintain these standards. Our team deploys sophisticated management systems to track activities and keep projects on schedule. We’re always thinking ahead to minimize obstacles. We like to think of ourselves as the drivers of the operation, not the passengers.
- Under Budget – We deliver quality work, but not at the expense of our customers’ wallets. Our team pays attention to the day-to-day operations of the project to balance resources, time, and money. We increase efficiency and decrease cost.
- In Compliance – Our employees display ethical conduct, honesty, and integrity. Trans-Tel employees are trained in state and federal safety regulation compliance, safety hazard identification, and in decreasing risk to ensure that everyone goes home injury-free each day.
- Customer Excellence – We foster an environment of teamwork, collaboration, and relationships at Trans-Tel. Our team listens and responds to any customer needs. We are always looking to increase customer confidence and satisfaction in our work.
How do these values guide our employees?
The Trans-Tel Way has its fingerprint on every aspect of our employees’ work. We train employees to carry out these values in their respective roles. The Trans-Tel Way is so vital to our way of doing business that we created the Field Excellence Awards (FEA). The FEA recognizes field workers who have demonstrated these core values. Once a month we recognize an employee who displays excellent work, high productivity, safe behaviors, and leadership qualities on the job. We love to recognize employees who go above and beyond to serve our customers. They make Trans-Tel a great company to work at!
How does it make a difference for our clients?
The Trans-Tel Way makes a difference in our clients’ day-to-day lives. Our employees’ quality of work and service delight our customers. Hear what some of our customers have to say:
“I was so impressed with Trans-Tel and the contractors were great!” (Public Utility Division Director – Oklahoma)
“Trans-Tel did an excellent job and was very professional.” (Coop Customer – Oklahoma)
From project start to completion, we’re committed to delivering exceptional work for our customers.